RV Masters Inc. has our loyalty! When we first brought Grandma's RV in 2 years ago for repairs and upgrades, we were very pleased with their services. But last year, we needed a major rebuild of the overhead sleeping cabin due to a water leak, and that was going to be a major investment. The service advisor told us the cost would be worth it to give us another 10-years in the RV, so we went ahead with the renovations. However, we recently noticed that another leak reappeared in the same exact area, so when we brought the RV back for an inspection, the service manager, Steve, told us there was a breach in the new construction, and that the entire cab had to rebuilt yet again. Before we could even ask, Steve told us not to worry about the overhaul, and that it would be fixed again without any additional costs. Now, that is a company that stands by its product! I talked with the owners, Kelley and Gloria, and they reiterated to me that excellent customer service and integrity are the keys to their success. They told me that their goal is to provide quality service, and they want to make sure every customer is happy when they leave the building. That is service with a smile! We will be taking our RV into RV Masters Inc., and nowhere else, because you just don't get that kind of respect and customer service in this day and age. They treat you like family. What a breath of fresh air!
— Google User Review